VIPoints is our newly launched loyalty program, aimed at rewarding our loyal Pantherella customers. You will be able to earn points when purchasing with us, and for completing certain activities on site. The more points you earn the more you can use against future purchases.

Everyone can join VIPoints! If you have an account, please login and click on VIPoints or the Sign In tab. If you don’t yet have an account, go to the VIPoints on the homepage and create an account, you will then be auto-enrolled into Pantherella’s VIPoints loyalty programme.

You will be able to join VIPoints by creating an account via Pantherella.com. Membership is limited to individuals only and is limited to one account per individual. A valid email address is required to register for the program.

You’ll earn 5 reward points per €1 you spend; points should arrive in your Pantherella account within 14 days after your order date. But you can also get rewarded for certain activities like signing up as a registered Pantherella customer. Please note points will not be transferred from one site/account to another.

Should you return a product back to us any pending points will be cancelled and removed from your account.

Points should arrive in your account within 14 days after your order date.

Our rewards balance is displayed via 'my account' once you’ve logged into your account.

Points will expire after 12 months of inactivity, this will then be cancelled from your Pantherella account.

Once you have enough points to qualify for a reward, log in to your account and scroll down to the ‘rewards' section. There you will be able to exchange your points for a voucher code. Please note only one promotional code can be used per order. Vouchers cannot be exchanged for cash or points and must be redeemed in full. Rewards cannot be used on Shipping & Handling fees.

Our loyalty programme is an online-only exclusive programme and is only available to those who have created an online account with us. You will not be able to use these vouchers anywhere else.

You can leave at any time, cancellation requests are to be sent to our enquiry inbox. Please note you’ll lose all points earned and access to the programme.