VIPoints is Pantherella's newly-launched loyalty program, aimed at rewarding our loyal Pantherella customers. You can earn points when purchasing on the official website. The more points you earn the more you can use against future purchases.

Everyone can join VIPoints! If you have an account, please login to see your VIPoints total. If you don’t yet have an account, go to the VIPoints on the homepage and create an account, you will then be enrolled into the Pantherella’s VIPoints loyalty programme.

You will be able to join VIPoints by creating an account the official Pantherella.com website. Membership is for individuals only, and is limited to one account per individual. A valid email address is required to register for the program.

You’ll earn 5 reward points per £1 you spend; points will be confirmed in your Pantherella account after 14 days from your order date. But you can also get rewarded for certain activities, such as signing up as a registered Pantherella customer. Please note points cannot be transferred from one site/account to another.

Should you return a product back to us any pending points will be cancelled and removed from your account.

Points should arrive in your account 14 days after your order date.

Our rewards balance is displayed via 'My account' once you’ve logged in on the website.

Points will expire after 12 months of inactivity.

Once you have enough points to qualify for a reward, log in to your account and scroll down to the ‘rewards' section. There you will be able to exchange your points for a voucher code. Please note only one promotional code can be used per order. Vouchers cannot be exchanged for cash or points and must be redeemed in full. Rewards cannot be used on Shipping & Handling fees.

Our loyalty programme is exclusive programme on the official Pantherella.com website, and is only available to those who have created an online account with us. You will not be able to redeem these vouchers anywhere else.

You can leave at any time, cancellation requests are to be sent to our enquiry inbox. Please note you’ll lose all points earned and access to the programme.